Reporting to the COO, the HR & operations support officer, must have 2-4 years’ experience in a fast-paced multinational/international environment.
The HR & Operations support officer executes daily administrative work with a minimum of guidance and direction and is comfortable jumping from one task to another while maintaining a strong attention to detail.
As a HR & Operations Support, you will be expected to:

• Monitor relationships with existing customers through CRM systems
• Ensure the CRM system provides an effective sales funnel
• Review and select CRM software that meets our company’s needs
• Is able to set priorities, be proactive and able to effectively manage their own time.
• Can confidently and proactively solve problems.
• Be responsible for the on-boarding of new joiners
• Coordinate and follow-up of all tasks related to the employees’ life cycle
• Registering and de-registering Employees for social charges
• Registering and de-registering Employees for pension plans (LPP)
• Completing the family allowances forms for concerned employees and follow-up
• Being the point of contact for social charges and occupational benefit insurance and pension plan companies
• Being up-to-date on any changes in social charges and taxes regulations and legislation
• Prepare HR documentation for new employees: work permit application and monitoring reporting accidents, AVS cards and allowances request
• Manage associate’s personal files and HR database accurately
• General administrative tasks such as internal reporting, handling of invoices, filing and updating policies and templates
• Intermediate gain and certificate from the employer
• Conduct HR administration (contact with different authorities)